Frequently Asked Questions
Fines allow the Town to recover a portion of the costs associated with responding to false alarms.
A false alarm is any alarm signal which causes police department response when an emergency situation does not exist. Excessive false alarms are defined as more than one false alarm within any 365 day period at a permitted site, and any false alarm at a non-permitted site.
If you have an alarm system, you are required by the Town of Paradise to have an alarm permit. If you have multiple alarm systems, a permit is required for each alarm.
Yes. If you are a new owner of an alarm system, you are required to obtain a new permit in your name.
Yes. Anytime there is a change in ownership of the alarm system, a new alarm permit is required.
Alarm permits are required to be renewed annually. The permit is on a Fiscal year, valid July 1 - June 31 of each year.
The cost of a new residential permit is $17.92 & $28.00 for a commercial permit.
The cost to renew your residential permit is $17.92 & $28.00 for commercial.
Permit holders are given one false alarm responses within a 365 day period at no charge. A fine is charged for all false alarms thereafter.
| Police Alarms | 1st False Alarm in 365 day period | 2nd False Alarm in 365 day period | 3rd False Alarm in 365 day period | 4th or more False Alarms in 365 day period |
| Permitted Alarm | No charge | $25.00 | $50.00 | $100.00 each |
| Non-Permitted Alarm | No charge | $25.00 | $50.00 | $100.00 each |
Yes. Paradise, CA enacted a False Alarm Ordinance which requires all private residence and business owners with alarm systems to register their alarms and reimburse the City for excessive false alarms.
APPEALING A FALSE ALARM RESPONSE CHARGE
*Submit a written request/statement as to why you feel the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation, etc).
*Submit via email using the Contact Us page.
*Be sure to include Permit License #, alarm location address, and incident date(s) in question.
*Submit within fourteen (14) calendar days of the notice imposing the charge.
*No more than one (1) false alarm fee per fiscal year shall be waived due to malfunction, maintenance, equipment failure, or user error.
If there is no longer active alarm service in your name at this location please notify us in writing by sending an email to paradiseca@citysupport.org with the date of cancellation and the alarm company of record.