Concord, CA 94524

Frequently Asked Questions

Q. Why am I fined for false alarms?

Fines allow the Town to recover a portion of the costs associated with responding to false alarms.

Q. When is an alarm considered a "false alarm"?

A false alarm is any alarm signal which causes police department response when an emergency situation does not exist.  Excessive false alarms are defined as more than one false alarm within any 365 day period at a permitted site, and any false alarm at a non-permitted site.

Q. Do I need an alarm permit?

If you have an alarm system, you are required by the Town of Paradise to have an alarm permit. If you have multiple alarm systems, a permit is required for each alarm.

Q. I bought a home with an alarm system already installed. Am I required to have an alarm permit for my new home?

Yes. If you are a new owner of an alarm system, you are required to obtain a new permit in your name.

Q. I bought a new commercial building with an alarm system. Am I required to have an alarm permit for my new building?

Yes. Anytime there is a change in ownership of the alarm system, a new alarm permit is required.

Q. How often do I need to renew my alarm permit?

Alarm permits are required to be renewed annually. The permit is on a Fiscal year, valid July 1 - June 31 of each year.

Q. How much does an alarm system permit cost?

The cost of a new residential permit is $17.92 & $28.00 for a commercial permit.

Q. How much is the cost to renew my alarm permit?

The cost to renew your residential permit is $17.92 & $28.00 for commercial.

Q. When are false alarm fines charged?

Permit holders are given one false alarm responses within a 365 day period at no charge. A fine is charged for all false alarms thereafter.

Q. What are the fines for false alarms?
Police Alarms1st False Alarm
in 365 day period
2nd False Alarm 
in 365 day period
3rd False Alarm 
in 365 day period
4th or more False Alarms 
in 365 day period
No charge$25.00$50.00$100.00 each
No charge$25.00$50.00$100.00 each
Q. Is there a City ordinance for false alarms?

Yes. Paradise, CA enacted a False Alarm Ordinance which requires all private residence and business owners with alarm systems to register their alarms and reimburse the City for excessive false alarms.

Q. How can I appeal a false alarm charge/occurrence?


*Submit a written request/statement as to why you feel the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation, etc).

*Submit via email using the Contact Us page.

*Be sure to include Permit License #, alarm location address, and incident date(s) in question.

*Submit within fourteen (14) calendar days of the notice imposing the charge. 

*No more than one (1) false alarm fee per fiscal year shall be waived due to malfunction, maintenance, equipment failure, or user error.

Q. How do I cancel my alarm permit?

If there is no longer active alarm service in your name at this location please notify us in writing by sending an email to with the date of cancellation and the alarm company of record.